For storage product developers, acquiring data is essential to the product development process; but all of the data in the world is virtually useless without field analytics to analyze the data and transform it into valuable information.
In the course of any storage product development process, there are issues that must be addressed in order to avoid product defects. Whether that’s data unavailability or data loss or a host of other complications, the bottom line is that these problems cannot exist in the final release. Neither the organization, nor its clients, can afford it.
This is where field analytics comes in. By examining the chain of events that lead to the root cause of the problem, analytics technology enables storage product developers to orchestrate preemptive strategies for eliminating these costly issues.
According to a recent study, organizations that leverage analytics experienced an 18 percent increase in service profits. Not only that, but customer retention rates skyrocketed with a 42 percent increase, and SLA performance shot up by 44 percent. (Source: AberdeenGroup)
How will field analytics benefit my storage product development process?
Aside from reducing the amount of time spent on issue recovery, the in-depth analysis offers unique insight that improves the outcome of not only the current product but also future related products.
Vedams has worked with storage product developers to reduce up to 15 percent of expenses due to issues that could have been corrected through field analysis.
Vedams was able to bring the necessary expertise and resources to meet our business objectives. What I like the most is its flexibility in their business model to meet our needs.
Our partnership with Vedams has been highly successful. The Vedams team is extremely productive and dedicated to ensuring success. Their willingness to go above and beyond has resulted in consistently meeting schedules with high quality releases despite several challenges that needed to be overcome.
They conduct their work and business relationship with the highest degree of honesty and integrity.
Vedams is a highly valuable addition to Xyratex’s own global product test organization. With product availability and reliability requirements being key differentiators for Xyratex in its markets, the need for exhaustive, rigorous and in-depth functional testing is critical.
The knowledge required to perform at this level, being very data storage focused, is not easily obtained but I have been impressed by the way these skills have been cultivated and the low levels of staff turnover.
Vedams was able to bring the necessary expertise and resources to meet our business objectives. What I like the most is its flexibility in their business model to meet our needs.
Vedams’s global delivery model is strongly supported by their onshore project management. Because of the seamless communication maintained by the local project managers, we were able to keep our customer’s aggressive schedules on time and on budget.